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Privacy Policy

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The Pet Barn and each of their respective subsidiary, parent and affiliated branches is deemed to operate this Website ("we" or "us") recognizes that you care how information about you is used and shared. We have created this Privacy Policy to inform you what information we collect on the Website, how we use your information and the choices you have about the way your information is collected and used. Please read this Privacy Policy carefully. Your use of the Website indicates that you have read and accepted our privacy practices, as outlined in this Privacy Policy.

Please be advised that the practices described in this Privacy Policy apply to information gathered by us or our subsidiaries, affiliates or agents:
(i) through this Website,
(ii) where applicable, through our Customer Service Department in connection with this Website,
(iii) through information provided to us in our free standing retail stores, and
(iv) through information provided to us in conjunction with marketing promotions.

We are not responsible for the content or privacy practices on any websites

We reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove or otherwise change any portion of this Privacy Policy, in whole or in part, at any time.

If you provide information to us or access or use the Website in any way after this Privacy Policy has been changed, you will be deemed to have unconditionally consented and agreed to such changes. The most current version of this Privacy Policy will be available on the Website and will supersede all previous versions of this Privacy Policy.

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at [email protected]

Data Deletion Requests

If you would like us to delete your personal information that we have collected through our website, app, or Facebook integration, you may request deletion at any time by contacting us at [email protected]. Please include enough information for us to identify your account. We will verify your request and delete your personal information where required by applicable law, unless we are required or permitted to retain certain information for legal, regulatory, or legitimate business purposes. We will respond to your request within a reasonable timeframe.

How We Use Your Information

We process the information we collect for the following purposes:


  • To provide and operate our website and services.
  • To create and manage your account, if applicable.
  • To respond to your inquiries and provide customer support.
  • To improve the functionality, performance, and user experience of our website.
  • To maintain the security of our website and prevent fraud or misuse.
  • To comply with legal obligations.
  • To send important service-related communications, such as account or security notifications.

We only use personal information for the purposes described in this Privacy Policy and do not sell your personal information to third parties.


If you choose to sign in using a third-party service (such as Facebook or Google), we use the information provided by that service solely to authenticate your account and provide our services. We do not use this information for unrelated purposes.

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